Intellichat has developed AI sales agents to engage with customers at trigger points within websites. For example, if a prospect looks at a product and then starts to leave the site then an AI sales agent appears and engages with a text based conversation. The image above is displayed creating a perception that there is a human sales agent involved in the conversation.
The Intellichat uses natural language designed specifically for sales. This means it has scripted responses to key words that emerge during a digital conversation. Though the Intellichat AI is limited, it only needs to achieve a small conversion of prospects walking away for it to return value.
This approach is further validation of rapid growth of an ecosystem involving human and AI Agent interactions.
Now imagine the impact to understanding emergent demand and touchpoint sales powered by smart AI Agents.
