Friday 5 September 2008

AI 57: AI Digital Conversations Starts To Create Real Value in Sales


At long last, Digital Conversations which is the dialogue between humans and computers has started to gain some early credibility in the market.

intellichat, the leader in Artificial Intelligence (A.I.) virtual chat technology, is a ray of light for the ecommerce industry: their automated sales agent has helped to save $12 million in lost online sales for their ecommerce clients between April and July, 2008.

In hard numbers, during this four month period, intellichat has converted 160,000 visitors exiting client's websites into customers, resulting in an additional $12 million in revenue from otherwise lost sales.

Currently intellichat is handling an average of 500,000 unique chats per day and 15 million per month. The demand for virtual chat technology is so great that intellichat just recorded over 2.2 million unique visitors to their website in July alone, up from 250,000 in April (graph: http://www.intellichat.com/blog ).

This demonstrates the critical nature of sales conversion and the efficiency and power of the intellichat automated sales agent.

"Sales conversions can make or break a company's month. We have clients ranging from large corporate companies with multiple websites, to work at home individuals; and in this economy any tool that can demonstrably affect sales is invaluable. intellichat is simply the most intelligent, robust and effective automated sales tool available for any company seeking to maximize revenues from its ecommerce initiatives. Our A.I. solution routinely beats non-interactive sales tools and exit retention solutions by tenfold," says Maxwell Clements, Marketing Manager of intellichat.

intellichat also offers several other ‘unique’ features.

These include custom chat windows -- branded to the client; custom browser alert messages -- branded to the client; ability to split test a range of discounts using intellichat personal account managers to find best performers; built in affiliate system and control panel for all users; daily weekly or monthly email stat reports. intellichat's A.I. sales agent is able to interact with a virtually unlimited number of customers at once.